Shipment trouble from Czerny's (Auction #108 Dec 20)

kai · 19th May 2021, 12:25 PM

Hello Nik,

I certainly understand your frustration!

However, after the delay due to the late goverment approvals due to changes in their processes, we have to realize that this additional delay was caused by FedEx by changing their rules without prior notice!

I'm sure they would have contacted you immediately in case the shipment would have been lost by FedEx and are working on finding a solution.

Due to anti-Mafia measures, there's lots of bureaucracy in Italy with anything remotely related to weapons, even if obsolete. Bureaucracy hardly ever is implemented to make your life easier; if it works, it helps to make your life a bit safer though...

Don't be too hard on the shipping folks and keep the English simple.

Regards,
Kai

19th May 2021, 12:25 PM	#1
kai Member Join Date: Apr 2005 Posts: 3,255	Hello Nik, I certainly understand your frustration! However, after the delay due to the late goverment approvals due to changes in their processes, we have to realize that this additional delay was caused by FedEx by changing their rules without prior notice! I'm sure they would have contacted you immediately in case the shipment would have been lost by FedEx and are working on finding a solution. Due to anti-Mafia measures, there's lots of bureaucracy in Italy with anything remotely related to weapons, even if obsolete. Bureaucracy hardly ever is implemented to make your life easier; if it works, it helps to make your life a bit safer though... Don't be too hard on the shipping folks and keep the English simple. Regards, Kai