US Customs ate my package

mahratt · 1st November 2019, 10:41 PM

Unfortunately, as soon as the parcel arrived in the United States, the Russian Post answers me that now it is possible to track information about the parcel only through the US postal service ... And in the US Postal Service, there is no information about the parcel ...

I now have a similar problem in the UK ... There, too, the parcel with my book was detained at customs for some reason ... At the same time, forum participants from Australia, Poland, Spain, France and several other European countries, and yet, By the way, one participant from the USA has already received parcels with books ...

RAMBA · 1st November 2019, 11:00 PM

I can confirm my copy arrived no issues to Australia. If customs authorities are detaining books we have a big problem in the world.

mahratt · 1st November 2019, 11:29 PM

Quote:

Originally Posted by RAMBA

I can confirm my copy arrived no issues to Australia. If customs authorities are detaining books we have a big problem in the world.

Thanks Tom. Russian Post pointed out to me that in the UK, customs delayed the book because: "Customs declaration is missing or incorrect"...
But the customs declaration for the book in London was issued in the same way as for you, and for other participants who have already received the books ...
But in the case of the parcel to Robert, I have no information at all why the parcel has been in the US customs for so long...

Bob A · 2nd November 2019, 12:14 AM

Quote:

Originally Posted by RAMBA

I can confirm my copy arrived no issues to Australia. If customs authorities are detaining books we have a big problem in the world.

We unquestionably have big problems in the world.

That said, I suspect ineptitude rather than socio-political interference. As someone mentioned to me elsewhere today, "Half the people you saw today are below average."

RAMBA · 2nd November 2019, 01:01 AM

Quote:

Originally Posted by Bob A

We unquestionably have big problems in the world.

That said, I suspect ineptitude rather than socio-political interference. As someone mentioned to me elsewhere today, "Half the people you saw today are below average."

Yes I have just had an experience of ineptitude in a large dose.

ariel · 2nd November 2019, 03:32 AM

I ordered this book from the publisher and it got stuck with the US Customs for a whole month(!). Then, just as suddenly it appeared on my front porch.
Hope yours is in the same temporal limbo.

I also informed Mahratt that I bought his book and per his promise I also was entitled to its English translation.
That was month ago and I am still waiting for any response. Likely, US Customs are not the only ones to screw things up.

Philip · 2nd November 2019, 05:13 AM

Are you sure the delay, in this case, is with US Customs and not the US postal system itself? In my experience, there have been frequent delays with parcels arriving from Europe or Israel, which enter the US in New York. Study of tracking records show that the hoidups are generally at a postal facility identified in the tracking history as "New York ISC" At times it is a real choke point, parcels get stuck there for a week or two. Sometimes there is no further tracking entry but after another couple, or three weeks the parcel lands on my doorstep! It's completely unpredictable. Last spring, a book I ordered from Italy never arrived, it entered the NY ISC which turned out to be a black hole which swallowed it forever. (fortunately the seller refunded my money)

In contrast, I have had parcels come to me via the San Francisco ISC and the processing is fast.

I have little or no faith in the US Postal Service when it comes to parcel delivery. Or tracking reliability These clowns can't run as tight a ship as the courier services but hey, what do you expect at rates that are so much lower? You can't expect a steak for the price of a wiener.

mahratt · 2nd November 2019, 09:13 AM

Quote:

Originally Posted by Philip

Are you sure the delay, in this case, is with US Customs and not the US postal system itself?

Hi Philip.

I know for sure that my package for Robert is now located in the US Customs.
These data are reported to me by both the Russian Post and EMS service in the United States of America.
The latest information from October 11, about my package with the book:

10/10/2019 21:52 Arrived at destination import office John F. Kennedy Apt/New York
11/10/2019 03:37 Presented to import customs John F. Kennedy Apt/New York

I am pleased only with the fact that I do not create financial problems for Robert

I warn all buyers of my book that I ask you to send me money only after my book is in their hands.

mahratt · 2nd November 2019, 09:31 AM

Quote:

Originally Posted by ariel

I also informed Mahratt that I bought his book and per his promise I also was entitled to its English translation.
That was month ago and I am still waiting for any response. Likely, US Customs are not the only ones to screw things up.

Dear Ariel

My bad English is probably to blame. I did not promise anything to anyone and did not give any obligations.
I show courtesy to those forum participants who do not know Russian (This is a completely free bonus). I hope you understand the difference between “promise (obligation)” and “show courtesy”? If now you again did not understand my poor English, special for you, I am ready to repeat this phrase in Russian.
After all, you read and speak Russian well? After all, you spent a significant part of your life in the USSR. You regularly write on Russian forums and judging by the topic "Crimean Tatars knives in the 18th century", you perfectly understand spoken Russian.
It is for this reason that you do not need a translation of the book into English.
So I allowed myself in this situation not to towards you and did not send you a translation of the book.

1st November 2019, 10:41 PM	#1
mahratt Member Join Date: Nov 2009 Location: Russia Posts: 1,042	Unfortunately, as soon as the parcel arrived in the United States, the Russian Post answers me that now it is possible to track information about the parcel only through the US postal service ... And in the US Postal Service, there is no information about the parcel ... I now have a similar problem in the UK ... There, too, the parcel with my book was detained at customs for some reason ... At the same time, forum participants from Australia, Poland, Spain, France and several other European countries, and yet, By the way, one participant from the USA has already received parcels with books ...

1st November 2019, 11:00 PM	#2
RAMBA Member Join Date: Apr 2019 Posts: 102	I can confirm my copy arrived no issues to Australia. If customs authorities are detaining books we have a big problem in the world.

2nd November 2019, 03:32 AM	#6
ariel Member Join Date: Dec 2004 Location: Ann Arbor, MI Posts: 5,503	I ordered this book from the publisher and it got stuck with the US Customs for a whole month(!). Then, just as suddenly it appeared on my front porch. Hope yours is in the same temporal limbo. I also informed Mahratt that I bought his book and per his promise I also was entitled to its English translation. That was month ago and I am still waiting for any response. Likely, US Customs are not the only ones to screw things up.

2nd November 2019, 05:13 AM	#7
Philip Member Join Date: Dec 2004 Location: California Posts: 1,036	Are you sure the delay, in this case, is with US Customs and not the US postal system itself? In my experience, there have been frequent delays with parcels arriving from Europe or Israel, which enter the US in New York. Study of tracking records show that the hoidups are generally at a postal facility identified in the tracking history as "New York ISC" At times it is a real choke point, parcels get stuck there for a week or two. Sometimes there is no further tracking entry but after another couple, or three weeks the parcel lands on my doorstep! It's completely unpredictable. Last spring, a book I ordered from Italy never arrived, it entered the NY ISC which turned out to be a black hole which swallowed it forever. (fortunately the seller refunded my money) In contrast, I have had parcels come to me via the San Francisco ISC and the processing is fast. I have little or no faith in the US Postal Service when it comes to parcel delivery. Or tracking reliability These clowns can't run as tight a ship as the courier services but hey, what do you expect at rates that are so much lower? You can't expect a steak for the price of a wiener.