Warning to bid by Schuler auctions Zürich

Sajen · 29th March 2019, 06:59 PM

Rick, I know that it's a narrow path and I am far away from want to offend Schuler, the won item is very nice and was won rather cheap. But when packing and shipping are more expensive as a personal pick up by a distance over 600 km to an other country there is something wrong for sure IMVHO.

And I only want to inform other members that they have to expect very high shipping cost for won items you don't expect, I've paid a third from the asked price by an US auction house for a much bigger item. An "in advance" query about shipping costs for a rather small item would have been maybe possible but circuitous and was never before required. But I've learned, I will do it next time by not before "used" auction houses.

Regards,
Detlef

Mel H · 3rd April 2019, 07:26 PM

I would say that it's always a wise move to make a query regarding prospective shipping charges before bidding. I spoke to an auctioneer friend this week and he told me that he's surprised at the amount of people who ask for a condition report, then do buy online without any idea of what the shipping cost will be.

Green · 4th April 2019, 03:21 PM

i wish auction houses make it as easy as ebay

Rick · 4th April 2019, 03:42 PM

I'm sure auction houses have been feeling the pain since ebay came on the scene.
I also wonder (because I rarely use auctions) how much of a pain they consider it to be answering shipping questions before an auction.
This must be even harder when they farm out the shipping to unaffiliated companies.

vilhelmsson · 5th April 2019, 05:46 PM

Can I give a shout out to Czerny's?

I asked about shipping and handling on a single sword to the United States and they said it would be about €220 pre-VAT. I ended up with 3 items, including a sword, and the final tally with insurance and VAT was €256.20 (€210 pre-VAT).

29th March 2019, 06:59 PM	#1
Sajen Member Join Date: Aug 2007 Location: Germany, Dortmund Posts: 9,360	Rick, I know that it's a narrow path and I am far away from want to offend Schuler, the won item is very nice and was won rather cheap. But when packing and shipping are more expensive as a personal pick up by a distance over 600 km to an other country there is something wrong for sure IMVHO. And I only want to inform other members that they have to expect very high shipping cost for won items you don't expect, I've paid a third from the asked price by an US auction house for a much bigger item. An "in advance" query about shipping costs for a rather small item would have been maybe possible but circuitous and was never before required. But I've learned, I will do it next time by not before "used" auction houses. Regards, Detlef Last edited by Sajen; 29th March 2019 at 07:10 PM.

3rd April 2019, 07:26 PM	#2
Mel H Member Join Date: Oct 2017 Location: North East England. Posts: 107	I would say that it's always a wise move to make a query regarding prospective shipping charges before bidding. I spoke to an auctioneer friend this week and he told me that he's surprised at the amount of people who ask for a condition report, then do buy online without any idea of what the shipping cost will be.

4th April 2019, 03:21 PM	#3
Green Member Join Date: Apr 2015 Location: Malaysia Posts: 325	i wish auction houses make it as easy as ebay

4th April 2019, 03:42 PM	#4
Rick Vikingsword Staff Join Date: Nov 2004 Posts: 6,369	I'm sure auction houses have been feeling the pain since ebay came on the scene. I also wonder (because I rarely use auctions) how much of a pain they consider it to be answering shipping questions before an auction. This must be even harder when they farm out the shipping to unaffiliated companies.

5th April 2019, 05:46 PM	#5
vilhelmsson Member Join Date: Feb 2019 Location: Bay Area Posts: 57	Can I give a shout out to Czerny's? I asked about shipping and handling on a single sword to the United States and they said it would be about €220 pre-VAT. I ended up with 3 items, including a sword, and the final tally with insurance and VAT was €256.20 (€210 pre-VAT).