Problems with email notification on subscribed threads

fernando · 18th April 2009, 01:55 PM

Lately i am not receiving emails notifying me that someone has posted on a subscribed thread.
Is this also happening with other members?
Fernando

Maurice · 18th April 2009, 02:09 PM

Quote:

Originally Posted by fernando

Lately i am not receiving emails notifying me that someone has posted on a subscribed thread.
Is this also happening with other members?
Fernando

Yes.

Rick · 18th April 2009, 03:13 PM

Suggest you bring this to Lee's attention ..

Maurice · 18th April 2009, 03:21 PM

Quote:

Originally Posted by Rick

Suggest you bring this to Lee's attention ..

I got this emailnotification, so probably it has been solved.

Rick · 18th April 2009, 05:54 PM

Thanks Maurice .
Fernando ?

fernando · 18th April 2009, 06:29 PM

No, not yet Rick

.

Rick · 18th April 2009, 10:58 PM

Hi Fernando,
You've checked your settings ......
If all is in order and still not working; contact Lee .

This happens to me too now and then; I think my ISP sometimes sees it as spam ...

fernando · 19th April 2009, 02:13 PM

Thank you Rick. I will PM Lee.
Feenando

Lee · 19th April 2009, 03:11 PM

If you do not receive an expected email from the forums software, chances are that your e-mail system has misidentified it as spam and intercepted it or put it directly in the junk folder. If you have access to settings to allow mail from specified domains (in this case vikingsword.com) to pass, you may be able to fix the problem yourself.

As an economic reality, this website is on shared, rented servers and not all of any hosting company's customers are well behaved. Some ISPs and mail service providers will lazily and arbitrarily block all mail originating from particular servers, regardless of content. If this is the case you will need to contact your mail service provider concerning their e-mail filtering functions. Good luck! Another option is to open a account on a free e-mail service that is more sophisticated in their spam management functions.

fernando · 19th April 2009, 04:36 PM

Thank you so much for the explanation and for the sugestions.
Come to think of it, the other day i have changed my e-mail service, although i am not sure this is when the problem started.
I will start by editing in my current mail spam settings the remitter @vickingsword.com as a safe domain, to see if it works.
Thanks again.
Fernando

fernando · 20th April 2009, 06:00 PM

Thank you for the test PM's, Rick.
However there is no way i may get notified by the Forum instant emails.
OI have tried with the earlier email service i had, i have cleared the Forum domain in my current mail SPAM settings, i have searched in my junk box, checked my Internet security filters (which are medium/low) and i even deleted two thirds of my subscribed threads list, in case the thing was overloaded.
With the recently sent PM's all i can get is a pop up message when i open the Forum site, but no email notification.
This must be some kind of whitch-craft

.
Such a pitty loosing so important option. Mayber some day it will recover in the same misterious way it has colapsed.
Fernando

fernando · 28th April 2009, 06:33 PM

One (last) thing i could have done, but didn't occur until couple days ago: to restore my computer for an earlier date.
It worked

.
I am not receiving notifications on prior subscriptions, but the configuration is reestablished and, the threads i subscribe (or re-subscribe) from then, are dropping email notifications.
So the whitch-craft is dismantled

.
Amen
Fernando

fernando · 29th April 2009, 12:50 PM

Thanks a lot for the PM test, Rick

.
I got no email notification ... only the pop up.
Well, you can't win them all

.
However, subscribed threads notifications are pouring in the normal way

Fernando

18th April 2009, 01:55 PM	#1
fernando Lead Moderator European Armoury Join Date: Dec 2004 Location: Portugal Posts: 9,642	Problems with email notification on subscribed threads Lately i am not receiving emails notifying me that someone has posted on a subscribed thread. Is this also happening with other members? Fernando

19th April 2009, 03:11 PM	#9
Lee EAAF Staff Join Date: Nov 2004 Location: Upstate New York, USA Posts: 893	Not much I can do to help from this end... If you do not receive an expected email from the forums software, chances are that your e-mail system has misidentified it as spam and intercepted it or put it directly in the junk folder. If you have access to settings to allow mail from specified domains (in this case vikingsword.com) to pass, you may be able to fix the problem yourself. As an economic reality, this website is on shared, rented servers and not all of any hosting company's customers are well behaved. Some ISPs and mail service providers will lazily and arbitrarily block all mail originating from particular servers, regardless of content. If this is the case you will need to contact your mail service provider concerning their e-mail filtering functions. Good luck! Another option is to open a account on a free e-mail service that is more sophisticated in their spam management functions.

28th April 2009, 06:33 PM	#12
fernando Lead Moderator European Armoury Join Date: Dec 2004 Location: Portugal Posts: 9,642	Bingo ... i think One (last) thing i could have done, but didn't occur until couple days ago: to restore my computer for an earlier date. It worked . I am not receiving notifications on prior subscriptions, but the configuration is reestablished and, the threads i subscribe (or re-subscribe) from then, are dropping email notifications. So the whitch-craft is dismantled . Amen Fernando

18th April 2009, 03:13 PM	#3
Rick Vikingsword Staff Join Date: Nov 2004 Posts: 6,262	Suggest you bring this to Lee's attention ..

18th April 2009, 05:54 PM	#5
Rick Vikingsword Staff Join Date: Nov 2004 Posts: 6,262	Thanks Maurice . Fernando ?

18th April 2009, 06:29 PM	#6
fernando Lead Moderator European Armoury Join Date: Dec 2004 Location: Portugal Posts: 9,642	No, not yet Rick .

18th April 2009, 10:58 PM	#7
Rick Vikingsword Staff Join Date: Nov 2004 Posts: 6,262	Hi Fernando, You've checked your settings ...... If all is in order and still not working; contact Lee . This happens to me too now and then; I think my ISP sometimes sees it as spam ...

19th April 2009, 02:13 PM	#8
fernando Lead Moderator European Armoury Join Date: Dec 2004 Location: Portugal Posts: 9,642	Thank you Rick. I will PM Lee. Feenando

19th April 2009, 04:36 PM	#10
fernando Lead Moderator European Armoury Join Date: Dec 2004 Location: Portugal Posts: 9,642	Thank you so much for the explanation and for the sugestions. Come to think of it, the other day i have changed my e-mail service, although i am not sure this is when the problem started. I will start by editing in my current mail spam settings the remitter @vickingsword.com as a safe domain, to see if it works. Thanks again. Fernando

20th April 2009, 06:00 PM	#11
fernando Lead Moderator European Armoury Join Date: Dec 2004 Location: Portugal Posts: 9,642	Thank you for the test PM's, Rick. However there is no way i may get notified by the Forum instant emails. OI have tried with the earlier email service i had, i have cleared the Forum domain in my current mail SPAM settings, i have searched in my junk box, checked my Internet security filters (which are medium/low) and i even deleted two thirds of my subscribed threads list, in case the thing was overloaded. With the recently sent PM's all i can get is a pop up message when i open the Forum site, but no email notification. This must be some kind of whitch-craft . Such a pitty loosing so important option. Mayber some day it will recover in the same misterious way it has colapsed. Fernando

29th April 2009, 12:50 PM	#13
fernando Lead Moderator European Armoury Join Date: Dec 2004 Location: Portugal Posts: 9,642	Thanks a lot for the PM test, Rick . I got no email notification ... only the pop up. Well, you can't win them all . However, subscribed threads notifications are pouring in the normal way Fernando