Shipment trouble from Czerny's (Auction #108 Dec 20)

Green · 25th March 2021, 12:19 PM

Dear all;

Did any of you that won keris or other types from Czerny's Auction in Mid December 20 have trouble receiving your items?

This is the first time Czerny's contract out shipping to other entity instead of handling themselves as in previous auctions. I never had problem before but this time, when the items were shipped (Fedex) it got stuck in Italy due to "documentation issues" and returned back to the sender. I have duly paid for CITES application to Czerny's as required and previously once we have this, there would be no issue in shipment.

Now it has been a month since this issue happened and I don't have any good explanation when the items will be sent to me.

Can anyone suggest what to do next?

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25th March 2021, 12:19 PM	#1
Green Member Join Date: Apr 2015 Location: Malaysia Posts: 307	Shipment trouble from Czerny's (Auction #108 Dec 20) Dear all; Did any of you that won keris or other types from Czerny's Auction in Mid December 20 have trouble receiving your items? This is the first time Czerny's contract out shipping to other entity instead of handling themselves as in previous auctions. I never had problem before but this time, when the items were shipped (Fedex) it got stuck in Italy due to "documentation issues" and returned back to the sender. I have duly paid for CITES application to Czerny's as required and previously once we have this, there would be no issue in shipment. Now it has been a month since this issue happened and I don't have any good explanation when the items will be sent to me. Can anyone suggest what to do next?