My latest Kampilan!

VANDOO · 14th January 2008, 09:32 PM

ONE LAST COMMENT BEFORE LAYING THIS THREAD TO REST.

I SENT SEVERAL EMAILS TO EBAY ASKING FOR HELP AND ADVICE ON WHAT TO DO AFTER I COULD NOT GET A REPLY FROM THE SELLER AND HAD BEEN INFORMED OF POSSIBLE FRAUD ON MY AUCTION. I GOT TWO AUTOMATED REPLYS FROM EBAY.

1. WE HAVE CANCELLED THE AUCTION AND CAN'T GIVE DETAILS TO PROTECT THE SELLERS RIGHTS, CONTACT THE SELLER. THIS WAS CANCELLED AFTER THE AUCTION HAD ENDED AND I HAD ALREADY PAID AND SENT MY FIRST EMAIL ASKING FOR HELP.

2. THE SECOND EMAIL THEY SENT WAS A VERY LONG LIST OF COMPLICATED LEGALESE WHICH APPEARED TO BE FOR SELLERS AND MADE ABSOLUTELY NO SENSE TO ME.

I SENT ANOTHER EMAIL AND ASKED THAT THEY HAVE A PERSON REPLY AND ANSWER MY QUESTIONS AND GIVE ME SOME ADVICE AN WHAT TO DO NEXT AS THE SELLER DID NOT REPLY. EBAY DID NOT REPLY EITHER.

I WENT TO PAYPAL AND FOUND A TELEPHONE NUMBER CALLED THEM , GOT THRU WITHOUT A WAIT TO A REAL PERSON. I GAVE HIM MY INFORMATION AND HE EXPIDITED THE INVESTIGATION , HE WAS FRIENDLY KNOWLEGABLE AND ANSWERED MY QUESTIONS , GAVE ME CHOICES AS TO HOW TO PROCEED AND GOOD INFORMATION AND ADVICE. IN TWO DAYS I HAD MY REFUND. I WAS IMPRESSED WITH PAYPALS CUSTOMER SERVICE WHICH IS VERY RARE IN THESE DAYS OF AUTOMATED MACHINES THAT GIVE YOU THE RUN AROUND FOR HOURS AND OFTEN ARE OF NO HELP AT ALL.

AS TO EBAYS CUSTOMER SERVICE, IT IS ABOUT AS HELPFUL AS A SCREEN DOOR ON A SUBMARINE.

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14th January 2008, 09:32 PM	#22
VANDOO (deceased) Join Date: Dec 2004 Location: OKLAHOMA, USA Posts: 3,138	ONE LAST COMMENT BEFORE LAYING THIS THREAD TO REST. I SENT SEVERAL EMAILS TO EBAY ASKING FOR HELP AND ADVICE ON WHAT TO DO AFTER I COULD NOT GET A REPLY FROM THE SELLER AND HAD BEEN INFORMED OF POSSIBLE FRAUD ON MY AUCTION. I GOT TWO AUTOMATED REPLYS FROM EBAY. 1. WE HAVE CANCELLED THE AUCTION AND CAN'T GIVE DETAILS TO PROTECT THE SELLERS RIGHTS, CONTACT THE SELLER. THIS WAS CANCELLED AFTER THE AUCTION HAD ENDED AND I HAD ALREADY PAID AND SENT MY FIRST EMAIL ASKING FOR HELP. 2. THE SECOND EMAIL THEY SENT WAS A VERY LONG LIST OF COMPLICATED LEGALESE WHICH APPEARED TO BE FOR SELLERS AND MADE ABSOLUTELY NO SENSE TO ME. I SENT ANOTHER EMAIL AND ASKED THAT THEY HAVE A PERSON REPLY AND ANSWER MY QUESTIONS AND GIVE ME SOME ADVICE AN WHAT TO DO NEXT AS THE SELLER DID NOT REPLY. EBAY DID NOT REPLY EITHER. I WENT TO PAYPAL AND FOUND A TELEPHONE NUMBER CALLED THEM , GOT THRU WITHOUT A WAIT TO A REAL PERSON. I GAVE HIM MY INFORMATION AND HE EXPIDITED THE INVESTIGATION , HE WAS FRIENDLY KNOWLEGABLE AND ANSWERED MY QUESTIONS , GAVE ME CHOICES AS TO HOW TO PROCEED AND GOOD INFORMATION AND ADVICE. IN TWO DAYS I HAD MY REFUND. I WAS IMPRESSED WITH PAYPALS CUSTOMER SERVICE WHICH IS VERY RARE IN THESE DAYS OF AUTOMATED MACHINES THAT GIVE YOU THE RUN AROUND FOR HOURS AND OFTEN ARE OF NO HELP AT ALL. AS TO EBAYS CUSTOMER SERVICE, IT IS ABOUT AS HELPFUL AS A SCREEN DOOR ON A SUBMARINE.