Re: body work.
My car was rear-ended on the parking lot with a big indentation of the plastic bumper.
We did not want to approach our insurance agent, because we would have to pay large deductible and our premium would sky-rocket. Replacing the bumper would cost ~$800.
A young ( ~30 yo) guy at the shop told us not to worry and just leave a car with him for a couple of hours. He heated the plastic, re-formed the big ding and charged us ... $75.
There are still smart and professional youngsters. Not all is lost.
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