Asolutely, sickening!
A sword that has survived in good condition hundreds of years, to be destroyed (albeit not completely) by some idiots...
Similar things happened to me two times: once with a Thracian Sica that was broken and another time with an Iznic ceramic vase. Both items were insured and I got all my money back... BUT THAT DID NOT HELP MUCH as I remained with the devastating feeling of having some pieces of history irreplaceably destroyed...
However, it this case it is not the shipper's fault as the damage resulted from exceptionally strong forces that were applied to the package. No normal packaging could withstand the forces that bent the sword like this. In my oppinion is solely the carrier's fault.
PS: Both, the sword and the scabbard can be repaired... albeit, they will never be like before...