I found UPS impossible in the UK, the tracking said the package arrived in Belleville Ont. but later I got the run around, they claimed they refused to ship,and that it never left the UK, against their policy. I called them and more lies. Was reshipped from the UK using DHL without issue.
A second time a sword from the UK was shipped, made it to sort facility in Mississauga then returned to the UK. Incompetence? The sword was resent with DHL and again no issue. I also know that Royal Mail is ok to ship swords.
Descriptions I've had on my packages from auctioneers in the UK range from "fencing equip" to "old iron". Unfortunately these descriptions allow duty to be added when antiques are exempt.
Frustrating having to wait over a month for a sword because some yoyo shipped it back to sender.
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