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Old 22nd July 2019, 09:56 PM   #27
Philip
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Join Date: Dec 2004
Location: California
Posts: 598
Default from the horse's mouth?

Quote:
Originally Posted by kahnjar1
Hi Philip.....Interesting first comment of yours regarding Deutschepost/DHL. I have just received a sword from Germany sent by this method and correctly described as a sword, so something does not ring true here.
Stu


Stu, I was simply passing along some info given to me by a customer residing in Germany, who was told this by a DP/DHL guy just a couple days ago when he called them about sending his swords to me in the US.

Like you, I received a sword from Germany some months ago, accepted by DHL for overseas transport and in my case, transferred to the USPS system for delivery to me in California. No problems at least in that case.

Have policies suddenly changed, like the situation with FedEx which I had earlier just as a sword was being shipped (which I alluded to in a prior post)?
Or has my customer just been given a bum steer by the organization in response to his inquiry?

At any rate, thanks for posting this, will contact him via email to advise him of your experience, maybe he can inquire further and get a resolution to his situation.
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